Welcome to ARABICA SKIN CO. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
1. General
These Terms & Conditions apply to all visitors, customers, and users of the ARABICA SKIN CO. website.
By using our website or purchasing a product from us, you confirm that you have read, understood, and agreed to these terms.
We reserve the right to update or change these Terms & Conditions at any time. Any changes will be posted on this page.
2. Products & Product Information
We make every effort to ensure that product descriptions, images, ingredients, pricing, and other information displayed on our website are accurate and up to date.
However, slight variations in colour, packaging, texture, or appearance may occur.
Customers are responsible for reviewing the product description and ingredient list before purchasing.
3. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
We reserve the right to accept, decline, or cancel an order at our discretion, including where:
-
A product is unavailable
-
There is an error in product information or pricing
-
We suspect fraudulent or unauthorized activity
-
We are unable to process the payment
-
There is an issue with the shipping information provided
If we cancel an order after payment has been received, the applicable amount will be refunded through the original payment method.
4. Pricing & Payment
All product prices displayed on our website are subject to change without prior notice.
You agree to provide accurate and complete payment and billing information when placing an order.
Orders will only be processed once the required payment has been successfully received.
5. Shipping & Delivery
We aim to process and dispatch orders within the timeframe stated on our website.
Delivery times may vary depending on the destination, shipping provider, weather conditions, holidays, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information. ARABICA SKIN CO. is not responsible for delays or failed deliveries resulting from incorrect or incomplete delivery details provided by the customer.
6. Returns & Exchanges
We do not offer refunds. Eligible products may be exchanged in accordance with our Return & Exchange Policy.
All eligible exchange requests must be made within 7 days of delivery of the individual item.
Products must be unused and unopened and must meet all applicable return requirements.
For full details, please review our Return & Exchange Policy.
7. Defective or Damaged Products
If you receive a product that is defective or damaged, please contact us as soon as possible.
Eligible defects may include broken seals or damaged bottles where the product may have been exposed to contamination.
We may request photographs or other information to assess the issue before approving an exchange.
8. Ingredients & Product Use
Our ingredients are clearly listed on the relevant product pages.
Customers are responsible for reviewing the ingredients before purchasing and using our products.
We recommend following the product's directions for use. ARABICA SKIN CO. is not responsible for reactions or issues resulting from failure to follow the recommended usage instructions or from ingredients that are not agreeable to the customer.
9. Promotions & Discounts
Promotional offers, discount codes, bundles, and other special offers may be subject to additional terms and conditions.
Unless otherwise stated, promotions cannot be combined with other offers and may be limited to specific products, customers, or time periods.
We reserve the right to modify or withdraw a promotion at any time.
10. Intellectual Property
All content on the ARABICA SKIN CO. website, including text, photographs, graphics, logos, product names, designs, and other materials, is owned by or licensed to ARABICA SKIN CO.
You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without our prior written permission.
11. Website Use
You agree not to misuse our website or use it for unlawful purposes.
You must not attempt to:
-
Gain unauthorized access to our website or systems
-
Interfere with website functionality
-
Submit false or misleading information
-
Use our website to conduct fraudulent activity
-
Copy or reproduce website content without permission
12. Third-Party Services & Links
Our website may use third-party services, including payment processors, shipping providers, analytics tools, and other service providers.
We may also provide links to third-party websites. We are not responsible for the content, availability, or privacy practices of third-party websites or services.
13. Limitation of Liability
To the extent permitted by applicable law, ARABICA SKIN CO. will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which ARABICA SKIN CO. operates.
Any disputes arising from these Terms & Conditions shall be subject to the applicable courts and legal requirements of that jurisdiction.